Contact

Once you’ve completed the application our team will review your submission and make contact via email informing you whether we’d like to discuss your concept further. We receive a large amount of submissions so please be patient when waiting for your response. (Response time is approximately five weeks).

If however, you are experiencing technical difficulties with the site, please send an email to support@castasugar.com and detail your issue, including:

  • The name of the site (eg: Shine Program Submissions)
  • the section of the site you were using,
  • your browser/operating system
  • all details relating to the issue

A member of our support team will investigate the problem and contact you directly to rectify the problem in a timely manner.